Poor vending machine service is an unfortunate reality for some businesses. From bad equipment to empty slots to rude associates, service problems like these can leave you frustrated and wanting to find a replacement, or do away with vending services altogether. That very well might be the outcome for a small handful of customers. But more often then not you can take certain measures to improve the service you're receiving.
Vending machines are the ideal way to provide beverages and snacks for employees, especially if they're full-service. The vending operator bears all responsibility and will stock and service the machines regularly. All you have to do is select the items you want. But there are certain specifications that your office must meet in order to get a vending machine installed.
When companies first decide to inquire about finding a nationwide vending machine program, they often want to know what it looks like and how it works. Especially if they've never worked with a vending management company before. Common questions include:
Being a property manager can be very demanding. Whether it's a tenant, maintenance issues, or an owner, there's always someone or something that unexpectedly needs your attention. Vending machines are no different. And, if you're like most people, you've never given much thought to them (unless one stole your money).
When someone says they'd like an ice-cold, fizzy soda, you probably immediately think of the big names, like Coca-Cola, Pepsi, Dr. Pepper and all the various brands and flavors those companies produce.
Think about the most productive people you know. Do they work non-stop for hours on end? It's likely they don't.
A lot of people make the false assumption that being productive means keeping your head down and moving from one task to the next without taking a break. There are plenty of studies that show how this approach to work can have a negative impact on performance.
As a purchasing professional, you know that sourcing goods and services for your organization is no easy task. It's a multi-step process that includes a lot of research and supplier evaluation before a final decision is made. The last thing you want is to sign a contract and immediately regret it. The same holds true for a vending management program.
Dried fruit is a common item in vending machines, especially when healthy snacks are requested. Most people assume dried fruit is good for you because, well, it's fruit! But is it healthy? Some argue it is, while others swear it's nothing more than candy. The answer, however, is not as simple as a 'yes' or a 'no.'
If you wanted to get vending machines installed at each of your properties nationwide, where would you begin? Probably with Coca-Cola or Pepsi, right? After all, both companies have a global presence--and you see their vending equipment everywhere--so it should be simple to set up a national plan with either company to provide vending services for more than one location.