Vending machines have come a long way since Ancient Greece. From accepting coins and dollar bills to machines with credit card readers, vending companies have been quick to adjust with the times. Just this month, Vagabond Vending and Automated Merchandising Systems (AMS) have partnered to create a touchless vending machine. Thanks to Vagabond's viv technology, their design eliminates the use of coin mechanisms, dollar bill validators, and even credit card readers, benefiting both consumers and operators.
So, how does it work?
Vagabond Vending's viv technology is a mobile platform that connects a vending machine to an app that allows customers to browse product information and make a purchase using whichever form of payment they prefer. The items are dispensed without any contact with the vending machine itself.
The technology is a win for everyone. Without coin and dollar bill mechanisms, there's more room for merchandise, so vending companies are able to sell more product. They're also able to reduce service calls by 90%, since most issues are a result of a malfunction of the coin or dollar bill mechanisms. Vending machines equipped with the viv technology are 20% cheaper than AMS ambient snack machines.
Consumers benefit by being able to make a more informed purchase as the app allows you to browse product information. They can also make purchases without worrying about losing money in a vending machine.
The first model available is the ambient snack machine, but other models--including temperature-controlled units--will be available towards the end of the year.
Frequently Asked Questions About Touchless Vending Machines
What is a touchless vending machine?
A touchless vending machine is a vending machine that eliminates the need for physical contact by allowing customers to browse and purchase products through a mobile app, without using coin mechanisms, dollar bill validators, or credit card readers.
How does Vagabond Vending's viv technology work?
Vagabond Vending's viv technology connects the vending machine to a mobile app where customers can browse product information and make purchases using their preferred payment method. The items are then dispensed without any contact with the machine itself.
What are the benefits of touchless vending machines for vending operators?
Operators benefit from increased merchandise space since coin and bill mechanisms are removed, the ability to sell more products, a 90% reduction in service calls related to coin or bill malfunctions, and a 20% lower cost compared to AMS ambient snack machines.
How do consumers benefit from using touchless vending machines?
Consumers can make more informed purchases by browsing product information on the app and avoid the risk of losing money in the vending machine since no physical payment mechanisms are involved.
Are there different models of touchless vending machines available?
The first available model is the ambient snack machine, with other models, including temperature-controlled units, expected to be available towards the end of the year.
Does the touchless vending machine still accept payments?
Yes, payments are made through the mobile app using whichever form of payment the customer prefers, eliminating the need for physical coin or card readers on the machine.
Where can I learn more about Vagabond Vending's viv technology?
More information about Vagabond Vending's viv technology can be found on their website at https://vgbnd.co.
