Hard work up front pays off. It's why we have maxims like "measure twice and cut once." Sure, it's a pain to go back and check your work, but you can save yourself a lot of headaches in the end. This holds true when hiring a vending machine company to provide service for your location. It's not exactly hard work, but it can be tedious. Especially when there are more pressing matters to deal with. Not taking the time to properly research your vending service provider can result in a lot of problems down the road. Here are five reasons to ensure you hire a quality vending machine service for your business.
Poor Service
This is the obvious result of not properly researching your vending service provider. Service request that go unanswered for days or weeks, equipment sitting empty for too long, low quality equipment.... These are all problems resulting from not making sure the company you chose had a good reputation.
Reduce Risks
Do they have proper insurance? This is one of the most important questions to ask your prospective vending service. There are a lot of companies out there that don't have the right coverage or any at all. This poses an enormous risk for your business—if damage of some sort were to occur, you could end up footing the bill.
Employee Satisfaction
One of the reasons for having a vending machine installed is to provide a way for your employees to grab a drink or snack. It's frustrating for them if they can't get the products they want or if the machine steals their money. Hiring a reliable vending company helps keep them satisfied and productive.
Customer Satisfaction
There are many touch points a customer encounters with your company. The vending machine(s) on site could be one of them. Even though the equipment is serviced by a local vending company, a negative experience with the vending machine can impact their overall experience with your business.
Safety
Despite vending machines being statistically deadlier than sharks, there's still a very low chance of someone dying from one on your property. Still, there are some safety concerns. Out of date product, for example, can result in sickness. The size of vending machines also requires proper equipment for installation or relocation of equipment. While accidents can occur, a quality vending company will be vigilant to prevent such occurrences.
