When considering to implement an on-site vending program, choosing the right supplier can feel a bit overwhelming. It seems like there are as many vending companies to choose from as there are products. How do you know which ones are good? Which one will best fit your needs? Here are five things to consider when searching for quality vending services.1. Responsiveness
The first sign of a good vending company is how responsive they are to your initial request for service. If you have to repeatedly call them without an answer, you have to ask yourself if you really want to hire a company that isn't even responding to your inquiry. If they're not responsive to you from the beginning, it could be a sign of terrible service later down the road.
If you're like most people, then you like to have options. When seeking vending service, be sure to ask the prospective supplier for a product list to see what items they have. The beverage market has evolved to much more than just sodas. Healthier products like juices, teas, and even sparkling water are in high demand. Many of the major beverage companies like Coca-Cola and Pepsi carry these items. The supplier you choose should have them available. If a supplier isn't able to provide enough options to keep you satisfied, it's time to move on.
Everything is connected these days, and vending machines are no different. Mobile payment options and credit card readers are available on vending equipment. Don't get stuck with outdated equipment that doesn't match today's consumer purchasing preferences.
4. Happy Employees
You can tell a lot from your interactions with the employees of any organization. A vending company is no different. Employees who are disrespectful or just don't sound enthusiastic about helping you can be a sign of poor management, which will not bode well for your vending service.
5. Happy Customers
Lastly, be sure to ask for references. There's no better way to determine if the vending service you're considering is good or not like talking to their customers.