If you have vending machines in your office, it's inevitable that there will be a service problem every so often. Most times, the issues are minor and can be resolved quickly. When calling your vending company to report a problem, it's important to be as specific as possible when describing the issues. Here are three tips for reporting service issues with your vending machines.
Vending machines are the ideal way to provide beverages and snacks for employees, especially if they're full-service. The vending operator bears all responsibility and will stock and service the machines regularly. All you have to do is select the items you want. But there are certain specifications that your office must meet in order to get a vending machine installed.
How many times have you stood in front of a vending machine trying to get it to accept your dollar bill? Probably more than you care to admit. We understand your frustration. Any cashier would gladly accept the same dollar bill, so why won't the vending machine take your money? The answer is at once complicated and simple, and lies in how the dollar bill validator works.
How come we can't get a vending machine for every location? It's one of the most common questions we get from customers in our vending management programs. If our agreement is to manage vending for all the properties in a company's portfolio, then every property should have vending, right? The answer isn't necessarily clear-cut. It's actually a bit of a gray area that involves a variety of factors.
Some time ago, you or a previous manager signed up for vending machine services at your property. Things were great for a while, and your staff, customers, or residents had a convenient way to purchase drinks and snacks.